How It Works

What Is a Webinar?

An InterAction e-Learning webinar is a convenient, online learning experience featuring live audio and PowerPoint slides.  Everything is delivered through your telephone and PC or exclusively through your PC.  No special hardware is needed; however, speakers or headphones are required if you opt to participate exclusively through your PC.  If the complete broadcast is received via the computer the audio and video can be connected to an A/V projector to allow multiple participants to view the webinar program.

The live event cost $150 and consists of 45 minutes of instruction and 10 minutes of live Q&A.  You can elect to add additional locations to your registration.  If you wish to have multiple locations access the live event indicate that on your registration.  Each additional location is only $89.  Each location registration provides for unlimited listeners, one connection to the live webinar, written materials, and access to the On-Demand Webinar for 30 days following the broadcast. You will receive a Password, written materials, and instruction prior to the webinar.  If you do not receive a confirmation within 24 hours of the event, call 281.812.0211.

If the audio broadcast is received via the telephone you can use the speakerphone feature to accommodate multiple attendees.  Interactive features of the webinar include slides, online polls and chat.

Every registration for the Live Event has a protected password allowing access and sign-in for only one location.  Indicate on your order if you want to register additional locations for only $89 each.

Each option can be purchased separately or in the combination that best suits your needs.  All options come with handouts you will download.

We welcome questions both during and, for a limited time, after the live event, as well as in advance.  Following the live event the speaker will prepare a written Q&A paper which will be available to all attendees as well as purchasers of the recording.

  • Live Event $150 includes 30 Days Unlimited Viewing
    Your registration comes with one access to the live event and 30 days of unlimited access to the archived on-demand event.  All programs are recorded and the link will be available the following day.You will receive an email with a new URL the day following the live event. You may view the recorded webinar at your convenience and as many times as you wish throughout the next 30 days.

  • Additional Locations $89 each
  • Have everyone join in!
  • CD-ROM $175 save $50 when you buy the CD-ROM with the Live Event only $125
    The recorded event is yours to keep and includes all course materials and follow-up Q&A paper.
Refund Policy:  All registration changes or cancellations are subject to a $25 processing fee. Registration cancellation requests made in writing (email is acceptable) at least 10 days prior to the event will receive a full refund minus the $25 processing fee. For cancellation requests made less than 10 days prior to the event, registrants may elect to have their payment credited toward the purchase of a CD-ROM or a credit toward a future event.

Contact Information: Billing questions can be directed to tammy@interaction-training.com.  All other questions, inquiries or suggestions for future programs may be directed to honey@interaction-training.com.


FAQ


Q.  Are all the webinars recorded and available for purchase after the live event?
A.  Yes, each webinar is recorded, archived and for sale in a CD-ROM format.  Save money on the CD-ROM and add it to your order when you purchase the live event.

Live Event registration                                                                                                $150
CD-ROM added to your the Live Event registration                                        $125  Save $50

CD-ROM after the Live Event                                                                                    $175
If you can’t attend the live event you can purchase the recording

Q.  Is there a limit on the number of participants per location?
A.  There is no limit, however, only one audio and web connection is allowed per registrant.  A speaker phone can be used.  It is easy to connect the AUDIO and VIDEO feed from a computer to a projector and the webinar could be viewed on a screen for a large group.

Q.  Can all of our branches participate in the live event?
A.  Yes, each location will need to be registered.  It is only $89 per location after the initial registration of $150.

Q.  Can I suggest programs to be offered?
A.  Absolutely, we want to hear from you!  honey@interaction-training.com

Q.  Can a webinar be customized and scheduled exclusively for our organization?
A.  Yes, we have been providing all customized training programs since 1983 from phone seminars to live seminars, as well as webinars to clients and would welcome adding you to the list.

Q.  What do I need to do to be on the mailing list so I don’t miss out on any webinar notifications?
A.  Click here to be added to our mailing list and newsletter.

Registration and Attendance

When you purchase the webinar you will receive a receipt acknowledging payment.  Within a few days you will receive a registration acknowledgement from gotowebinar.com with a link to download the event into your Outlook calendar.

Several additional reminders with connecting information will arrive a few days prior to the webinar.  First time attendees are encouraged to review the instructions to ensure a trouble-free connection.  Always feel free to contact technical support at 800-831-0678, ext. 706 if you need assistance.

Connecting To A Webinar

The specific webinar ID, password, and attendee ID for your Webinar will be emailed by our system 2-3 days prior to the start of the Webinar, and again the morning of the event from the email account at customerservice@interaction-training.com.

It can be helpful to adjust spam filtering to allow mail from this address.

 If you haven’t seen this information by the day before the  event contact customerservice@interaction-training.com.

Firewall and Software Installation

Very few of our registrants experience any connection problems related to firewall settings but your IT support desk may wish to review the information at http://www.gotomeeting.com/fec/webinar/webinar_support.

The workstation that will be used to view the online portion of the event will need to be running Windows 2000 or newer. WindowsME is not supported. Additionally, software must be installed on this workstation – the user account must have adequate permissions to install either an ActiveX or Java program.

The most common problem when there is an issue is it typically traced to limited permissions on the particular workstation or firewall configuration.

Detailed Connection Instructions

15-20 minutes before the session is scheduled to begin, click the link “Connect to Webinar” that is displayed on the left side of the connection information in your email. A separate browser window will load the page (as seen in image below) that will connect you to the webinar. You can use the current page for connection instructions and then close it after you are connected to the session.