Coaching

Mastering the Balancing Act for Tellers

November 2, 2011 - 11:00 am CDT to 11:55 am CDT

Presented by Janice Branch. Is there another job in a financial institution under more scrutiny daily than the teller? Everyday [...]

Firing Up Your Sales Culture

November 9, 2011 - 11:00 am CDT to 11:55 am CDT

Presented by Alan Buhler. One of the reasons you went into banking is so you wouldn’t have to sell [...]

Three C’s of Exceptional Supervision

December 2, 2011 - 11:00 am CDT to 11:55 am CDT

Presented by Honey Shelton. Consistently Communicating & Coaching. A positive, real-world approach for delivering extraordinary results. If you are [...]

WOW Those Customers Now!

December 6, 2011 - 11:00 am CDT to 11:55 am CDT

Presented by Janice Branch. You’re familiar with the term ‘knock their socks off.’ Come learn how to do it! [...]

The Power of Planning

December 8, 2011 - 11:00 am CDT to 11:55 am CDT

Presented by Honey Shelton. Do you feel like you are constantly pushing a boulder up a hill or swimming against [...]

Coaching Performance Success Series, Part I

Presented by Honey Shelton. The Coaching Performance Success workshop uses an eight-step coaching approach. It is designed to create [...]

Coaching How To Series

January 9, 2012 - 11:00 am CDT to 11:55 am CDT

Presented by Honey Shelton and Janice Branch. Get Unstuck from Sticky Employee Issues. Are you ready to learn how to [...]

Coaching Performance Success Series, Part II

Presented by Honey Shelton. The Coaching Performance Success workshop uses an eight-step coaching approach. It is designed to create [...]

Teller Beware – Scams & Fraud

January 24, 2012 - 11:00 am CDT to 11:55 am CDT

Presented by Janice Branch. Bankers overall have a lot to be concerned about today with schemes, scams, fraud and [...]

Training That Sticks Series, Part I

January 27, 2012 - 11:00 am CDT to 11:55 am CDT

Presented by Honey Shelton. With limited budgets, lean staffing guidelines and increased regulatory emphasis, employee learning and development has [...]

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