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Janice Branch
Presented by Janice Branch. Is there another job in a financial institution under more scrutiny daily than the teller? Everyday everything counts and is counted in the teller drawer. Among the counted include success factors like accuracy, organization, procedures, accountability, and security just to name the top five. But at the end of the day it’s about balancing. The teller’s balancing record is tracked and monitored.
One of the most anxiety producing expectations a teller faces is balancing consistently. It’s not just luck when a teller balances; instead it’s all about best practices in action. Whether a teller balances or not depends on how well they follow specific procedures when handling cash, procedures and transactions. The ability to properly handle money and transactions is without question the key to mastering the balancing act.
Come learn from one of the nation’s leading teller training providers, InterAction Training. Highly seasoned and popular with her audience, presenter Janice Branch will lead you through the steps necessary to establish and maintain a consistent practice on how money is handled and transactions are processed to ensure balancing is the outcome.
What You Will Learn:
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- What to Always Do when Handling Cash
- What to Never Do when Handling Cash
- Good Judgment & Reasoning
- Messy Tellers Have to Rely on Luck
- Follow Procedure
- The Pace of the Day
- Avoid Outages
- Prevent and Reduce Interruptions
- Distractions Can Be Costly
- Eliminate Transpositions
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